Accessibility Statement
£1 Frames+Buy Two Get One Free CaseView Offers

Delivery & Returns

Fast delivery and easy returns for frictionless eyewear shopping.

Free Delivery

Order Tracking

Returns & Refunds

Help & FAQ

Delivery

Enjoy fast and reliable delivery for your eyewear, delivered right to your door.

Delivery
Method		Estimated
Delivery		Delivery Fee
Standard Delivery8-13 Days

4.95

Advanced DeliveryNot Available

/

Business Express5-9 Days

18.95

Warranty & Returns

Enjoy peace of mind with our easy warranty and returns.

365-Day Warranty

A 365-day warranty is provided, covering manufacturing defects, excluding damage from accidents, neglect, or improper care.

30-Day Exchanges & Returns

Products can be returned, exchanged, or refunded within 30 days. Orders may only be exchanged or returned once.

Free Standard Delivery

We're making shipping easier for you! Enjoy free shipping on orders over £59.00 (Available in the GB, US, CA, AT, FI, FR, DE, IE, IT, NL, PL).

  • Who Qualifies:Orders of £59.00 or more (before delivery fees).
  • Delivery Type:Standard delivery only.
  • No Extra Steps:No coupon code needed, discount applies automatically at checkout.

Delivery Terms

While we strive to provide seamless delivery, there are a few exceptional instances to note:

  • Express Delivery Restrictions
    Not available for P.O. boxes and APO/FPO addresses.
  • Unavailable Delivery Countries
    Not available to PS and AR.
  • Bulk Orders
    Additional delivery costs may apply for orders with more than 20 pairs of glasses.
  • Delivery Delays
    Additional time may be required in cases of
    1. Invalid or incomplete addresses
    2. Customs clearance delays
    3. Force majeure events (e.g., COVID-19, Natural Disasters, Acts of God)

FAQ

We aim to deliver our eyewear to every country worldwide. A full list of countries we ship to is available in Delivery Table.

Yes! We offer free delivery on orders over $89.00 to the following countries: DE, US, FR, GB, CA, IL, PR, NO, BR, PL, JP, AT, PT, BE, KR, MA, IT, FI, SE, CH, NZ, AU, SG, IE, ES, NL.

Yes, if your total order quantity is 4 pairs or fewer and you didn’t use any vouchers or promotions, you can combine your orders into a single shipment. We’ll also refund part of the delivery fee. Just send an email to Contact ZEELOOL with your order numbers before checking your package status.

Yes, you can! Simply ensure that the delivery address you provide is where you'd like your glasses to be delivered.

If your package arrives damaged, please immediately Contact ZEELOOL. We’ll assist you in getting a replacement pair as quickly as possible.
Service Experience Consultant
Service Experience Consultant